lead to love

Client journey clarity for creative service providers who want simple, sustainable systems they’ll actually use

Jacki seated on a clear chair, looking off to the side and laughing, wearing a bright fuchsia sweater with a leopard graphic, light jeans, and black knee-high boots.

You’re great at your craft.

But keeping clients moving from "yes" to "wrapped"?

That part feels harder than it should.

  • You’re repeating yourself between clients

  • Follow-ups happen (if you remember)

  • Onboarding and offboarding live in tabs, to-do lists, and your brain

It’s not you. It’s your backend.

You’ve outgrown your current process—and Lead to Love is here to help you rethink it with calm, intentional strategy.

What Is Lead to Love?

Lead to Love is a two-week strategy intensive designed to walk through your full client journey (from first inquiry to final offboarding) and help you make confident, aligned decisions about how it should actually work.

We take it one phase at a time:

  • Lead Management

  • Onboarding

  • Delivery

  • Offboarding

No rushing. No cramming. No assumptions.

This is a spacious, thoughtful container that honors your capacity while creating clarity you can act on.

You’re a Fit If:

✔️ Your brain hates clunky handoffs and invisible next steps

✔️ You want your client experience to feel smooth—for them and for you

✔️ You’ve got too many tabs and too few systems

✔️ You’re not looking for trendy hacks—you want something grounded and sustainable

Not a Fit If:

❌ You’re looking for someone to implement the tech

❌ You already have a smooth, well-documented backend

❌ You need a done-for-you client system (this is strategy only)

What Happens Inside:

Prep

You’ll get a short pre-work form to complete at least 2 weeks before we start. This gives you time to reflect and gather what you need—without rushing.

Week 1

We meet 4 times (two 45-minute Zooms)

  • Tuesday = Lead Management + Onboarding

  • Thursday = Delivery + Offboarding

    (And don’t worry—if you need to stay off camera, that’s totally fine.)

async support

Between sessions, I’ll check in to clarify, ask questions, and fine-tune decisions

week 2

I create your custom strategy blueprint.

week 3

You receive your PDF + Loom walkthrough and can begin implementation with total clarity.

investment

$3000

Includes all sessions, async support, your PDF blueprint, Loom walkthrough, and implementation plan.

“Jacki helped us define exactly what needs to happen at every stage, and then find the right tools. The process doesn’t rely on memory anymore.”

— Sarah Heeter, Podfox Media

Sarah Heeter smiling while wearing headphones.
Jacki seated sideways in a clear chair, smiling confidently in a magenta sweater with a leopard print design.

Hi, I’m Jacki

I created Lead to Love because I saw too many brilliant folks building incredible services… while duct-taping their backend together. That’s exhausting. And it doesn’t have to be that way.

This offer is intentionally designed to feel grounded, clear, and human-friendly… because your business deserves systems that support your values, not just your tasks

“Her approach is clear and simple. She didn’t force new tools—she helped me focus on the ones I already had.”

— Bridget Baker, Bridget Baker Branding

Bridget Baker, a white woman with large black glasses is smiling at the camera.

Want help following through?

If you’ve ever invested in a strategy session only to watch it gather dust in your inbox... you’re not alone. Strategy is powerful—but only if it gets implemented.

That’s why I offer Accountability Support as an optional follow-up to your Lead to Love experience.

Here’s how it works:

After we build your custom plan, I’ll act as your lite project manager to help you stay on track—without the pressure or overwhelm.

  • Each week, I’ll send a quick check-in aligned to your strategy timeline:
    → What you planned to work on
    → What actually got done
    → Any roadblocks, edits, or tweaks we need to make

  • You’ll have access to me twice a week during Voxer office hours to talk through decisions, celebrate wins, or get unstuck.

You still call the shots—I just make sure you have a clear next step (and someone in your corner if life/life-ing happens).

Investment:

$150/month, month-to-month (up to 6 months of support)

Whether you want a nudge, a mirror, or a moment of clarity, I’m here to help your strategy move from plan → progress.