Lead to Love: Design Your Client Journey + Build Systems That Actually Stick
You’ve got brilliant services. But the backend? It's a tangle of memory, friction, and too many sticky notes.
Lead to Love gives you the structure you’ve been craving — and the support to actually build it, without getting stuck in tech spirals or decision fatigue.
A custom plan, a clear walkthrough, and six weeks of project management + Voxer support while you implement.
Answer a few quick questions and I’ll follow up personally.
This is for you if:
✔ You’re ready to treat your client experience like the backbone of your business
✔ You don’t want to hand things off — you want to build it your way, with support
✔ You want your systems to reflect your values, not just your tasks
✔ You’re craving clarity and structure (not a total overhaul)
“Jacki showed me what I needed to focus on within the tools I already had.”
— Bridget Baker, Brand & Website Designer
You’ll walk away with:
A client journey mapped from first inquiry to final goodbye — including onboarding, delivery, and offboarding steps
A system that fits your energy, your values, and your actual tech stack
Six weeks of hands-on support to help you implement with clarity and momentum — without doing it all alone
“After working with Jacki, my business is a much more supported, sustainable creature.’”
— Serena Hicks, Money Mindset Coach
Before Lead to Love:
Your client process lives in your head. Onboarding slips through the cracks. And your workflow depends on memory and a few saved emails.
After Lead to Love:
You have a simple, sustainable system that reflects your values, saves your time, and actually gets used. You know what happens when. You know where to find it. And your clients feel the difference
Start with a short form — I’ll let you know if it’s a match.
What the Lead to Love process looks like:
Phase 1: Strategy + Mapping
Two weeks of 1:1 calls and exercises to clarify, document, and design your entire client journey. You’ll get a visual walkthrough of your system, plus a Loom video so you can revisit and share it easily.
Phase 2: Supported Implementation (6 weeks)
You’ll build. I’ll be in your corner. Here’s what that includes:
Weekly check-ins to review progress, refine the plan, and spot roadblocks
Voxer access during support hours so you can get unstuck in real-time
Light project management so things don’t fall off your radar
This isn’t “send me a Loom and wait a week.” You’ll have ongoing access to a real human who gets your brain and your business.
“Jacki asked questions I hadn’t even considered, which prompted the creation of a custom plan centered on connection and authenticity.”
— Mindy Carlson, Artist & Mix Community Founder
What This Isn’t
This isn’t a hands-off, done-for-you package — and it’s not a course you’ll forget about next week.
Lead to Love is for folks who want to stay in the driver’s seat — but don’t want to build alone.
Not looking for a total system overhaul? Perfect. We’re working with what you already have.
Need tools that fit your brain, your bandwidth, and your business? That’s exactly the point.
Want a clear path and a real human to check in with along the way? You’ll have that too.
If you’re looking for a plug-and-play template or someone to take it off your hands completely, this probably isn’t for you.
But if you want your system — built your way — with support that actually sticks? Let’s talk.
Lead to Love vs Other Options
| Lead to Love | Course/Template | VA Hire | |
|---|---|---|---|
| Customization | Built around your flow + tools | Generic frameworks | Varies, often needs your input |
| Support | 6 weeks of real-time, human support | Limited or none | Ongoing (but you manage) |
| Ownership | You build it with expert guidance | You do it all, alone | They do parts (you still lead) |
| Outcome | A scalable system you trust and use | Half-finished plans in your Drive | Partial setup depending on their expertise |
| Investment | $3,000 flat (+ optional support extension) | $200–$1K one-time | $500/month minimum |
The Investment
$3,000 for a system you’ll actually use — and the support to build it.
Includes strategy, a fully mapped journey, and six weeks of personalized implementation support.
Payment plans available.
Need more time? Continue with support month-to-month at $150.
“I’ve told several people how much I’m enjoying working with Jacki. She’s in her zone of genius. She pokes at me if I don’t do what I’m supposed to. She does what she’s supposed to. And then she just… be’s.”
— Sunni VonMutius, Intuitive Strategist
Why It Works
Lead to Love isn’t another course or standard set of templates. It’s a collaborative, custom-built experience that centers you, your work, and how you actually function.
These are systems for service providers who want structure and sovereignty — without sacrificing their values.
You’re not outsourcing. You’re not doing it alone. You’re building something that lasts.
“What we started was a revolution in my business.”
— Heather Hammell, The MFR Coach
Let’s Build It — Together
Lead to Love was made for people who lead with heart, deliver with excellence, and are ready to make their backend reflect both.
It’s not about more tools. It’s about a system that fits you.
Let’s build it — and make sure it actually gets built.
Submit a short form and I’ll be in touch to map out what’s next.
FAQs
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Nope — you stay in control. I guide, structure, and support. You implement (with way less second-guessing).
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You’ll get a standing check-in to keep you moving, plus weekday Voxer access for quick questions or decisions. I’m not in your inbox every hour — but you won’t be stuck wondering what to do next. Think: high-touch, low-pressure accountability.
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Totally. We use tools you already know (or want to learn), and I don’t throw jargon at you. I help you set up what actually fits.
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Yes — you’ll leave with documented systems that are handoff‑ready. No more “just check my brain” onboarding.
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Plan for 2–4 hours a week depending on your pace. If you need to go slower, we can flex. You can also extend support month‑to‑month.
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Service-based, relationship‑driven, and in the growth‑not‑chaos stage. You’re ready for structure that matches your values.