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The 4 Key Stages of a Client Experience (And How to Improve Them)
Jacki Hayes 3/6/25 Jacki Hayes 3/6/25

The 4 Key Stages of a Client Experience (And How to Improve Them)

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When Your Systems Secretly Hate You: Matching Client Experience to Your Human Design
Jacki Hayes 2/27/25 Jacki Hayes 2/27/25

When Your Systems Secretly Hate You: Matching Client Experience to Your Human Design

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Designing a Client Experience That Converts and Delights: A Holistic Approach to Better Systems
Jacki Hayes 5/28/19 Jacki Hayes 5/28/19

Designing a Client Experience That Converts and Delights: A Holistic Approach to Better Systems

Most business owners want to create an incredible client experience, but many end up overwhelmed by rigid, overly complex systems. 

The truth? A good system doesn’t have to be complicated; it just has to work for you and your clients..


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Jacki Hayes & Co.

© 2021 - 2025 Jacki Hayes, LLC.

I acknowledge that I live and operate my business on the traditional, ancestral, unceded land of the Yankton and Báxoje Máyaⁿ (Ioway) peoples. I offer my respect to the elders of these peoples, both past and present, as well as future generations. I recognize that my presence here is the result of the ongoing exclusions and erasure of Indigenous peoples, who were the original stewards of this land, and the violation of multiple treaties. I also reaffirm my commitment to lifting up the cultures and protecting the rights of the Indigenous peoples of Iowa. Two percent of profits are given towards reparations to black and indigenous communities, as well as two percent being donated to causes that support women and the LGBTQ+ community.

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