Jacki smiling joyfully while working on her laptop, with a clean white background and her desk neatly arranged.

Build a Business Backbone That Feels Like You

Strategic support and streamlined workflows for founders who want clarity and calm.

help me choose support

You’ve built a business you believe in.

You’ve made it work with grit, intuition, and maybe a few too many sticky notes.

Now you’re craving more clarity, ease, and support — not because you can’t do it alone, but because you shouldn’t have to.

That’s where I come in.

I help intuitive, values-led founders build workflows, operations, and processes that actually work for them — so you can stay close to your craft while growing with more capacity and calm.

Not sure where to Start?

Pick the path that matches your needs:

Start with the Audit if you want a clear plan before making changes

Choose Lead to Love if you’re ready to build (with support)

Go with Strategic Ops Partner if you want long-term decision and ops support

Still not sure? → Book a fit check call.

Client Onboarding Audit

Start with clarity — so you know what to fix, delegate, or automate

Your onboarding mostly works — until it doesn’t. You’re patching things together with checklists, messages, and reminders that live in your head.

This audit gives you a clear-eyed review of what’s working, what’s not, and how to clean it up without guessing.

You’ll get:

  • A full review of your onboarding process, tools, and team handoffs

  • Actionable recommendations to streamline, delegate, or automate

  • A Loom walkthrough + summary doc to share with your team (or future team)

“Jacki’s approach is clear and simple. She didn’t force me to sign up for any new tools—she showed me what I needed to focus on within the ones I already had. I now have a streamlined system for people to purchase, get a link to schedule, and be marketed to in the future.” — Bridget Baker

Investment: $300

Book Your Audit

Lead to Love

Design your client journey and build processes that actually stick

You’ve got incredible offers — but your onboarding, delivery, and follow-through? They depend on memory, copy-paste emails, and more energy than you have.

Lead to Love helps you:

  • Map your full client experience — from first inquiry to final goodbye

  • Create clear, values-aligned workflows that match your tech + energy

  • Build it with support (so it actually gets done)

This is for you if:

  • Your process lives in your head or scattered across tools

  • You want structure, not an overhaul

  • You work intuitively and need systems that feel natural to you

Before → After:

  • You’re constantly double-checking what’s next → You trust your process

  • Clients ask, “what now?” → They feel guided every step of the way

  • Everything depends on your brain → Now it’s documented, smooth, and scalable

“Jacki helped me create a custom plan centered on connection and authenticity.” — Mindy Carlson

Investment: $3,000
Includes strategy, process mapping, and 6 weeks of implementation support. Payment plans available.

Explore Lead to Love

Strategic Ops Partner

Ongoing support for intuitive, differently wired founders

You’ve built something powerful — but it’s getting harder to hold it all alone. Your team is tiny (or just you), and you’re tired of being the only one who knows how everything works.

This isn’t a VA. This is a strategic partner who helps you make decisions, set priorities, and build the operational backbone your business needs.

You’ll have:

  • Monthly strategy calls to clarify what matters and what’s next

  • 1–2 key projects/month to implement behind the scenes

  • Voxer access for real-time clarity and momentum

Sample projects:

  • Organize your internal ops and roles

  • Build SOPs for onboarding, offers, or delivery

  • Turn your swirl of ideas into a clear project plan

This is for you if:

  • You’ve tried hiring before but it was more to manage

  • You want support that matches your capacity, not adds to your load

  • You’re ready for someone to think with you — and then go do it

“Jacki brings her operations brain to my vision. I’ll say an idea, and she’s like, ‘Do we also need this? Don’t forget that part.’ She adds things I didn’t even think to ask for.” — Hailey Ellis Kelly

Investment: $700 USD/month (4-month minimum)

Curious if this is what you need? Start here

Why Work With Me?

Hi, I’m Jacki — strategist, ops brain, and human permission slip.

I’ve been a VA, an OBM, and the one quietly running the show behind powerhouse businesses.

I know what makes a workflow feel spacious, and what makes it fall apart by Tuesday.

If your brain works differently — if you need support that flexes with your energy, not against it — I’m your person.

Let’s figure out what kind of support fits you best.