Systems Strategy & Project Management for Web Designers
Pick Your Starting Point.
651.7 — Onboarding, Built in a Day
Seamless Start
You've got the CRM. Onboarding still feels like starting from scratch every time.
A done-for-you VIP Day that builds your complete onboarding workflow... contract, emails, automations, checklist, integrations. One offer. One day, and it's done.
658.8 — Lead-to-Referral Workflow
Lead to Love
You need it out of your head. Streamlined enough to hand pieces to other people.
A done-for-you sprint week: your entire client journey, hello to referral, built in your CRM and project management tool. Follow-ups send themselves.
025 — Custom Classification
Custom Systems & Project Management Support
You've got a good idea of what you want done. It's just not quite either of these.
Tell me what you're picturing. We'll hop on a call, and I'll tell you straight... whether I'm the right fit, or who is.
“(Hiring Jacki was) the best investment I’ve made in my business.”
— Hailey Thomas
920 — About Me
Who's Behind the Systems
Hi, I'm Jacki (she/her). I've been managing projects for 30-ish years... science center remodels, launch management, and now systems strategy for web and brand designers specifically.
Outside of client work, I'm usually deep in a romantasy novel, tinkering with a TTRPG, or debating which superhero would actually win in a fight.
Where My Money [and My Values] Go
🖤 Human rights, full stop. Black Lives Matter. Trans rights are human rights. Bodily autonomy is non-negotiable. Love is love.
🌾 2% to reparations. For Black and Indigenous communities.
🏳️🌈 2% to LGBTQ+ & women's causes.
🌍 Monthly TerraPass contribution. Because running a business has a footprint too.
🪶 Land acknowledgment. I live and work on the traditional land of the Yankton and Báxoje Máyaⁿ (Ioway) peoples.
🤖 AI, used on purpose. I use Claude to organize thoughts and ideas. If your tools already have AI built in and you're paying for it — ClickUp AI, Airtable AI, whatever's in your plan — I'll use it too. For calls, I use Fathom to take notes so I can actually listen instead of typing while you talk... that one's not optional, since it's part of how I give you my full attention. Everything else, you're welcome to opt out of. Just ask.
♿ Accessibility, not an afterthought. This site and every system I build aim to be clear, navigable, and usable for all brains and bodies. Find a barrier? Email me and I'll get on it.