Strategic Operations & Systems Support for Service Providers

You’ve built a business you care about. Now let’s build a backend that cares for you.

Can I send you emails that actually make it easier to run your business?

I write emails for creative business owners who are ready for strategic, simple fixes that don’t drain them.

How Bridget’s “Fine” Onboarding Process Became Effortless

Bridget had been running her referral-based business for 15+ years, but her client onboarding was still clunky, manual, and easy to forget. Together, we clarified her steps, built a seamless client flow, and reworked her tools to match how she works best.

“Now I have a clear, streamlined system. Clients get a thoughtful experience, and I don’t forget anything. It’s made my entire business feel easier.” - Bridget Baker, Founder of Bridget Baker Branding

I’m Jacki, and I make systems less scary.

If your business feels like a digital junk drawer, you’re in the right place. I design client journeys and backend strategies that actually work in real life — simple, supportive, and built for the way you do business.