If you're looking for a guest who can talk about the operational side of running a creative service business — without defaulting to hustle culture, productivity theater, or "just optimize harder" advice — you're in the right place.

I help web designers build sustainable, capacity-honoring business systems that protect energy, improve the client experience, and support steady growth—without “optimize everything” energy. My work blends strategic precision with deep compassion, designed especially for solopreneurs and boutique agency founders navigating real life, capacity dips, and neurodivergent needs.

What I Talk About

My two signature talks are:

1) Accessible Client Experience

Accessibility isn’t extra—it’s what makes your work easier to say yes to, easier to follow through on, and easier to trust. This talk breaks down how to create a client journey that’s clear, predictable, and autonomy-supportive—without adding more steps or more emotional labor. The result: smoother delivery, fewer misunderstandings, better retention.

Audience takeaways:

• The friction points that lose great-fit clients before the contract is signed 

• A clarity + predictability checklist across the client journey; can your client answer "what happens next?" without asking you 

• Simple language and workflow upgrades that support more people (and reduce support load)

2) Referrals Aren't Luck. They're a Workflow. 

Your clients love your work. So where are the referrals? This talk digs into the gap between "clients are happy" and "clients are out there selling for me"... and why the difference is never talent, always follow-through. We'll walk the client journey from yes to offboarding and find every moment where a system (not more hustle) turns satisfaction into recommendations. 

Audience takeaways:

• Why the offboarding experience predicts referrals better than the project itself

• A testimonial-and-referral ask that sends on time because nobody has to remember it

• The "staying warm" system: keeping past clients close without a newsletter guilt spiral

I also speak on:

• Boundaries in Your Backend — building scope, availability, and communication limits directly into offers and workflows (demoted from signature, keeps its name recognition)

• You're not "not a systems person" — why creatives believe they're bad at systems, and why the systems were bad at them

• "I hired help and I'm still doing everything" — the messy middle: more revenue, more stress, systems nobody uses

• What 30 years of project management taught me about creative businesses — science center remodels to design studios, the story-driven episode

• Neurodivergent-friendly workflows — reducing cognitive load, decision fatigue, and context switching (kept from the old list... it's true, differentiated, and books shows)

Who I'm a Good Fit For

My sweet spot is audiences of values-led solopreneurs, designers, creatives, and small agency owners who are growing faster than their systems can keep up. If your community is asking questions like "why does my business feel so hard to run?" or "how do I stop being the bottleneck in my own work?" — that's exactly where I thrive.

How to Request a Booking

Use the form below to tell me about your show, event, or publication. I respond within two business days. Please include your target audience and the topics you have in mind — the more context you give me, the faster I can tell you whether we're a good fit.