Sustainable Systems for Creative Solopreneurs

You love your work—but the client chaos? Not so much.

If you're tired of scrambling through scattered emails, reinventing workflows for every project, and feeling like your business runs you instead of the other way around, you're in the right place.

I'm Jacki Hayes—systems strategist, unapologetic smutty romantasy fan, and D&D geek—and I help creative service providers build behind-the-scenes systems that actually work, without the overwhelm.

Ready to Stop Winging It?

Lead to Love is my signature done-with-you strategy experience for solopreneurs who want calm, clear client workflows that fit how they actually think and work.

You'll get:

  • Custom system strategy built around your unique process

  • Clear workflows for the client journey pieces that stress you out most

  • The confidence to stop second-guessing every client interaction

Want to Get to Know Me First?

Smart move. Here's how:

Image of an iPhone with Here's What I Learned on the screen

Listen to Here's What I Learned
The podcast for progressive entrepreneurs ready to grow without sacrificing their values, creativity, or sanity. Weekly conversations with values-driven leaders who've figured out sustainable scaling while staying true to themselves.

Hear Me on Other Podcasts
I've been a guest on shows talking systems, sustainable growth, and ditching hustle culture. Great way to get a feel for my approach before diving in.

Read the Blog
Workflow tweaks, client experience insights, and grounded ideas to make your business feel more like you and less like chaos.

Join System-ish (The Email List)
Systems that support your actual life. Stories that don't sugarcoat. Strategies that feel like you. Weekly emails with transparency, practical goodness, and probably some smutty romantasy recommendations.

What I believe

  • You don’t have to run your business like anyone else.

  • Thoughtful systems create space for creativity—not the other way around.

  • You don’t need to scale. You need to simplify.

  • Rest, clarity, and boundaries are business strategy.

  • Black Lives Matter.

  • LGBTQIA+ rights are human rights.

  • Accessibility matters.

  • Capitalism needs a serious reimagining—and business can be a tool for that.