Strategic Operations & Systems Support for Service Providers

You’ve built a business you care about. Now let’s build a backend that cares for you.

Let's take a look at your systems

Can I send you emails that actually make it easier to run your business?

I write emails for creative business owners who are ready for strategic, simple fixes that don’t drain them.

How Bridget’s “Fine” Onboarding Process Became Effortless

Bridget had been running her referral-based business for 15+ years, but her client onboarding was still clunky, manual, and easy to forget. Together, we clarified her steps, built a seamless client flow, and reworked her tools to match how she works best.

“Now I have a clear, streamlined system. Clients get a thoughtful experience, and I don’t forget anything. It’s made my entire business feel easier.” - Bridget Baker, Founder of Bridget Baker Branding

Read more client experiences

I’m Jacki, and I make systems less scary.

If your business feels like a digital junk drawer, you’re in the right place. I design client journeys and backend strategies that actually work in real life — simple, supportive, and built for the way you do business.

Learn more about me

  • “Jacki’s approach is clear and simple. She didn’t force me to sign up for any new tools—she showed me what I needed to focus on within the ones I already had.”

    Bridget Baker, Brand & Website Designer

  • “Jacki asked questions I hadn’t even considered, which prompted the creation of a custom plan centered on connection and authenticity. I walked away with a newfound sense of confidence.”

    Mindy Carlson, Mix Creative Community Founder & Artist

  • “Working with Jacki changed the trajectory of my business.”

    Serena Hicks, Money Mindset Coach

  • “Jacki brings her operations brain to my vision. I’ll say an idea, and she’s like, ‘Do we also need this? Don’t forget that part.’ She adds things I didn’t even think to ask for.”

    Hailey Ellis Kelly, Business Coach

  • “Jacki is so detailed and amazing. We mapped out my whole year—launches, workshops, core values, everything. I’m so clear. I know what I’m doing and when it’ll be completed. That stress relief for my ADHD brain? Incredible.”

    Jennifer Dent Brown, Weight loss Coach