Your Business Has Grown. Your Systems Haven’t.
Your work is magic. Let’s make the way clients move through your business feel like it, too.
No templates. No tech-soup. Just strategy that works the way you do.
You’re not out of ideas—you’re out of breathing room.
You’ve got great clients and even better work.
You’ve built something powerful—but the behind-the-scenes hasn’t caught up to your brilliance. Yet.
You want to:
Know where every client is, without checking three tools
Onboard without overthinking
Offboard without ghosting
Create ease—without overhauling your whole business
Your client experience shouldn’t rely on sticky notes and psychic powers.
You’re not doing it wrong. You’re just not doing it like them.
You’ve tried “just automate everything.”
You’ve downloaded the templates.
You’ve followed advice that promised passive income and freedom by Friday.
And still—your business feels heavier than it should.
Here’s the thing:
Most systems advice was built for scale, not sustainability.
For hustle, not humans.
You’re building something intentional. Creative. Personal.
That calls for a different kind of strategy.
Let’s build a system that works the way you do.
This isn’t a template or a giant overhaul.
It’s a choose-your-own-adventure strategy experience for creative service providers who want a smoother, more human client journey.
Built around your energy.
Backed by real systems.
Crafted to work the way you do.
Designed to grow with you—and give you back your capacity.
This isn’t just ops. This is alchemy.
I use Human Design to shape how we build—so your systems match your energy patterns, your capacity, and your creative rhythm.
Because when your business fits you, you stop fighting it.
You start flowing through it.
You bring: Vision, quirks, tools, and values
I bring: Strategy, structure, and nerdy joy
Hi, I’m Jacki (she/her).
I design custom client systems that feel like a natural extension of your work—aligned with your energy, your values, and the way you actually get things done.
As a systems strategist and coach, I work with creative solopreneurs to co-create backend experiences that are just as intentional as the work they deliver. Using Human Design, operational strategy, and a healthy dose of curiosity, I help you build structure that supports your magic—not boxes it in.
You bring the vision, quirks, and creative genius. I bring the strategy, frameworks, and nerd-level enthusiasm for getting things to flow.
Together, we turn client chaos into clarity—without losing the soul of your business.
When I’m not voice-noting workflow ideas or mapping onboarding journeys in Airtable, I’m probably hiking, reading romantasy, or pulling an oracle card before a client call.
Your business isn’t one-size-fits-all. Neither are your systems.
Curiosity
I ask the questions your templates never thought to.
The ones that reveal what actually works for your brain—not what worked for someone on Instagram.
Simplicity
We don’t add tools for the sake of it.
We strip it back to what you’ll actually use on a Thursday when your brain’s a bit fried and you’re out of oat milk.
Resourcefulness
You already have what you need.
We optimize your strengths, your tools, your time—and build from there.
Reflections from Aligned Clients
Sarah K. Heeter
”Jacki is one of my favorite people to collaborate with when it comes to online entrepreneurship and running a small business, so when my team needed a total overhaul to our sales funnel and lead generation systems, she was my first and only call. Jacki was able to take everything we said and create a mapped out visual aid that encompassed all of our wishes, and then actually found us digital tools and platform that can make that vision a reality within our budget. Not only did this experience far exceed my expectations, but I already knew I endorsed her based on her core values and inclusive approach to business.”
Hailey Ellis Kelly
“Jacki excels at organization and process creation. She was truly instrumental in creating an excellent client experience (many of my clients mentioned her as an integral part of the program that year) and helping me bring to life the program that I was envisioning. Our work together included process and tech, planning, and higher-level thinking about the direction of the program. I think Jacki excelled in creating form from a bit of chaos.”
Cara Jones
“Jacki is awesome! I really struggled to find someone organized and experienced who loves the details I am not skilled at. Jacki brings a one-of-a-kind combination of systems thinking, strategy, wisdom and heart to all she does. She helped me get my business organized, launch process smoothed out and has been so fun and easy to work with. Jacki is the wonderful team player and thought partner I have been looking for for years and I also love that she is both super practical and spiritual (we pull oracle cards at the top of our calls!). ”
You don’t need to be more organized.
You need a system that fits.
You’ve done the DIY thing.
You’ve patched it together.
Now it’s time for structure that supports your magic—without boxing you in.
Whether you’re onboarding clients, offboarding with care, or trying to finally streamline delivery—this is where your business gets easier to run and more aligned to live inside.
Feeling Like Your Systems Just Don’t Stick?
You're not broken—your system probably is.
If every new tool, planner, or client journey template makes you want to scream into the void... it’s time to try something different.
The Design Your Client Journey Mini Audit helps you rebuild your lead-to-offboarding flow based on your Human Design type—so your business feels like a reflection of you, not just a job you created for yourself.
