Jacki, a white woman with shoulder-length light brown hair, wearing a bright pink sweater with a Dalmatian print, blue jeans, sitting on a clear modern chair against a plain white background, smiling and looking to her right.

Sustainable Systems for Creative Solopreneurs

You love your work—but the client chaos? Not so much.

If you're tired of scrambling through scattered emails, reinventing workflows for every project, and feeling like your business runs you instead of the other way around, you're in the right place.

I'm Jacki Hayes—systems strategist, unapologetic smutty romantasy fan, and D&D geek—and I help creative service providers build behind-the-scenes systems that actually work, without the overwhelm.

Want to Get to Know Me First?

Smart move. Here's how:

Image of an iPhone with Here's What I Learned on the screen

Listen to Here's What I Learned
The podcast for progressive entrepreneurs ready to grow without sacrificing their values, creativity, or sanity. Weekly conversations with values-driven leaders who've figured out sustainable scaling while staying true to themselves.

Listen Here
A silver laptop with a black keyboard on a light pink surface, with a purple sticky note nearby, and part of a purple knitted blanket in the top left corner.

Read the Blog
Workflow tweaks, client experience insights, and grounded ideas to make your business feel more like you and less like chaos.

Read It Here
A workspace with a lit white candle, a purple spiral notebook, and a silver laptop on a wooden desk.

Join System-ish (The Email List)
Systems that support your actual life. Stories that don't sugarcoat. Strategies that feel like you. Weekly emails with transparency, practical goodness, and probably some smutty romantasy recommendations.

Close up of Jacki, a white woman, holding a red mug with Wonder Woman logo in front of their torso.

What I believe

  • You don’t have to run your business like anyone else.

  • Thoughtful systems create space for creativity—not the other way around.

  • You don’t need to scale. You need to simplify.

  • Rest, clarity, and boundaries are business strategy.

  • Black Lives Matter.

  • LGBTQIA+ rights are human rights.

  • Accessibility matters.

  • Capitalism needs a serious reimagining—and business can be a tool for that.