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What Hiking, Bouldering, and Ted Lasso Taught Me About Crafting a Client Experience That Actually Works

Client Experience Jacki Hayes 5/5/25 Client Experience Jacki Hayes 5/5/25

What Hiking, Bouldering, and Ted Lasso Taught Me About Crafting a Client Experience That Actually Works

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Jacki Hayes & Co.

© 2021 - 2025 Jacki Hayes, LLC.

I acknowledge that I live and operate my business on the traditional, ancestral, unceded land of the Yankton and Báxoje Máyaⁿ (Ioway) peoples. I offer my respect to the elders of these peoples, both past and present, as well as future generations. I recognize that my presence here is the result of the ongoing exclusions and erasure of Indigenous peoples, who were the original stewards of this land, and the violation of multiple treaties. I also reaffirm my commitment to lifting up the cultures and protecting the rights of the Indigenous peoples of Iowa. Two percent of profits are given towards reparations to black and indigenous communities, as well as two percent being donated to causes that support women and the LGBTQ+ community.

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