Your Client Experience Playbook
Leverage ChatGPT to evolve your systems—so they grow with your business, not against it.
You’ve built a business with your talent, intuition, and deep commitment to doing excellent creative work.
But now that you're booking bigger projects, juggling more clients, or stepping into a studio role… the behind-the-scenes systems that used to work are starting to show their limits.
This playbook is your next move.
It helps you map out your client experience—from inquiry to offboarding—with smart prompts, personalized strategy, and structure that doesn’t box you in.
No cookie-cutter templates. No tech bro energy.
Just tools that help you create a smoother, more sustainable workflow—while staying true to how you work best.
You’ll Learn How To:
Use ChatGPT to support and streamline your client journey, without losing your creative voice
Refine your onboarding process to feel polished, spacious, and aligned with your brand
Create thoughtful systems that reduce bottlenecks, eliminate unnecessary admin, and keep clients feeling taken care of
Build workflows that grow with you—no duct tape required
This playbook is designed for brand and web designers and other creative service providers who are ready to move from “this is working for now” to “this works beautifully at every level.”
What’s Inside:
Plug-and-play ChatGPT prompts for every stage of your client journey
Mad Lib-style clarity exercises to define how you work best (and where things need to shift)
Real talk on using AI ethically and effectively in a creative business
A refreshingly non-robotic approach to systems building—because your clients aren’t robots either
This is about scaling sustainably—with systems that support your vision and your values.
Meet the Creator
Hi, I’m Jacki Hayes. I help creative entrepreneurs build simple, sustainable systems that match the quality of work they’re already delivering.
I’m the founder of Jacki Hayes & Co. and the host of the Here's What I Learned podcast. With a background in ecology and a deep love of operational strategy, I approach businesses like ecosystems—interconnected, unique, and always evolving.
I work with designers, studios, and values-led service providers who want backend systems that feel just as intentional as their client-facing work. If you’ve ever thought, “This business is growing—but my systems haven’t caught up yet,” this playbook is for you.
Grab Your Copy for $9
Refine your systems. Upgrade your client experience. Make your process feel as intentional as your work.
Leverage ChatGPT to evolve your systems—so they grow with your business, not against it.
You’ve built a business with your talent, intuition, and deep commitment to doing excellent creative work.
But now that you're booking bigger projects, juggling more clients, or stepping into a studio role… the behind-the-scenes systems that used to work are starting to show their limits.
This playbook is your next move.
It helps you map out your client experience—from inquiry to offboarding—with smart prompts, personalized strategy, and structure that doesn’t box you in.
No cookie-cutter templates. No tech bro energy.
Just tools that help you create a smoother, more sustainable workflow—while staying true to how you work best.
You’ll Learn How To:
Use ChatGPT to support and streamline your client journey, without losing your creative voice
Refine your onboarding process to feel polished, spacious, and aligned with your brand
Create thoughtful systems that reduce bottlenecks, eliminate unnecessary admin, and keep clients feeling taken care of
Build workflows that grow with you—no duct tape required
This playbook is designed for brand and web designers and other creative service providers who are ready to move from “this is working for now” to “this works beautifully at every level.”
What’s Inside:
Plug-and-play ChatGPT prompts for every stage of your client journey
Mad Lib-style clarity exercises to define how you work best (and where things need to shift)
Real talk on using AI ethically and effectively in a creative business
A refreshingly non-robotic approach to systems building—because your clients aren’t robots either
This is about scaling sustainably—with systems that support your vision and your values.
Meet the Creator
Hi, I’m Jacki Hayes. I help creative entrepreneurs build simple, sustainable systems that match the quality of work they’re already delivering.
I’m the founder of Jacki Hayes & Co. and the host of the Here's What I Learned podcast. With a background in ecology and a deep love of operational strategy, I approach businesses like ecosystems—interconnected, unique, and always evolving.
I work with designers, studios, and values-led service providers who want backend systems that feel just as intentional as their client-facing work. If you’ve ever thought, “This business is growing—but my systems haven’t caught up yet,” this playbook is for you.
Grab Your Copy for $9
Refine your systems. Upgrade your client experience. Make your process feel as intentional as your work.
Leverage ChatGPT to evolve your systems—so they grow with your business, not against it.
You’ve built a business with your talent, intuition, and deep commitment to doing excellent creative work.
But now that you're booking bigger projects, juggling more clients, or stepping into a studio role… the behind-the-scenes systems that used to work are starting to show their limits.
This playbook is your next move.
It helps you map out your client experience—from inquiry to offboarding—with smart prompts, personalized strategy, and structure that doesn’t box you in.
No cookie-cutter templates. No tech bro energy.
Just tools that help you create a smoother, more sustainable workflow—while staying true to how you work best.
You’ll Learn How To:
Use ChatGPT to support and streamline your client journey, without losing your creative voice
Refine your onboarding process to feel polished, spacious, and aligned with your brand
Create thoughtful systems that reduce bottlenecks, eliminate unnecessary admin, and keep clients feeling taken care of
Build workflows that grow with you—no duct tape required
This playbook is designed for brand and web designers and other creative service providers who are ready to move from “this is working for now” to “this works beautifully at every level.”
What’s Inside:
Plug-and-play ChatGPT prompts for every stage of your client journey
Mad Lib-style clarity exercises to define how you work best (and where things need to shift)
Real talk on using AI ethically and effectively in a creative business
A refreshingly non-robotic approach to systems building—because your clients aren’t robots either
This is about scaling sustainably—with systems that support your vision and your values.
Meet the Creator
Hi, I’m Jacki Hayes. I help creative entrepreneurs build simple, sustainable systems that match the quality of work they’re already delivering.
I’m the founder of Jacki Hayes & Co. and the host of the Here's What I Learned podcast. With a background in ecology and a deep love of operational strategy, I approach businesses like ecosystems—interconnected, unique, and always evolving.
I work with designers, studios, and values-led service providers who want backend systems that feel just as intentional as their client-facing work. If you’ve ever thought, “This business is growing—but my systems haven’t caught up yet,” this playbook is for you.
Grab Your Copy for $9
Refine your systems. Upgrade your client experience. Make your process feel as intentional as your work.