Build a Client Journey That Feels as Good as Your Work

You’re incredible at what you do.

You design beautiful brands, craft thoughtful websites, coach with heart, or guide your clients through powerful transformations.

But behind the scenes?

It can feel more like hosting a dinner party where you’re still chopping vegetables when guests arrive, scrambling to find clean forks, and somehow forgot to chill the wine.

Your work is full of intention.

But the way you work with clients? That part feels messy, chaotic, or like something you’ve been duct-taping together for way too long.

If you’ve ever caught yourself thinking:

“There has to be a better way to do this…”

You're right. There is.

And it starts with Lead to Love.

What is Lead to Love?

Lead to Love is a 6-week, 1:1 strategy experience for creative solopreneurs who want to bring more ease, clarity, and alignment to the way they work with clients—from that first “Hey, I’m interested” all the way through to the final farewell.

No tech setup. No automation overwhelm.

No done-for-you templates that don't fit how your brain works.

Instead, we work together to design a way of working that’s thoughtful, streamlined, and grounded in how YOU are wired.

Person in green shirt using a laptop while sitting on a bed in a relaxed manner.

Let’s Paint a Picture

Imagine this:

Every time someone reaches out to work with you, you know what happens next.

You don’t have to rewrite the same email.

You don’t have to explain the process five times.

You don’t lose track of that one client who filled out the form and then disappeared.

Things just... work.

Like a really great dinner party.

That’s what we do inside Lead to Love.

Jacki Hayes smiling at a desk with a laptop, red mug with superhero logo, and notebooks.

Why Work With Me?

Hi, I’m Jacki (she/her)

I help brand and web designers build simple, streamlined systems that feel like them.

I’m a systems strategist who asks good questions, gives zero fluff, and builds operational infrastructure that actually makes your life easier.

No one-size-fits-all templates here. Just a thoughtful, supportive process built around how you work best.

  • Cara Jones with long brown hair, wearing an orange top, in front of a wooden background.

    “Jacki brings a one-of-a-kind combination of systems thinking, strategy, wisdom and heart to all she does. She helped me get my business organized and has been so fun and easy to work with.” ~ Cara Jones

  • Hailey Ellis Kelly wearing a headwrap and glasses, smiling while sitting on stone steps.

    “Jacki excels at organization and process creation. She was truly instrumental in creating an excellent client experience. Her ability to ask questions to get everything out of me that needs to be out , she’s very good at asking those questions.” ~ Hailey Ellis Thomas

  • Jen Milnes with long brown hair, wearing a pink blouse and gold earrings, stands in a garden with green grass and blurred trees in the background.

    “The best thing about working with Jacki was her calm demeanor to discuss the tasks at hand before getting to work. I felt a bit frazzled at times running my business and knew that at our weekly check-ins, Jacki would help sort through some of the messiness to get clear on our actions.” ~ Jen Milnes

What Makes Lead to Love Different?

This isn’t a course. It’s not a template pack. And it’s definitely not “just follow this funnel.”

This is custom strategy grounded in Human Design and other personality frameworks to help you make better decisions about your process—not someone else’s.

We dig into:

  • Your Human Design type, profile, and authority (Are you a Projector who needs invitations? A Generator who needs clarity before you commit? We use that.)

  • Your work rhythm and energy patterns

  • Your Enneagram, StrengthsFinder, or other useful insights if they serve your process

You don’t have to contort yourself into someone else’s system.

We design something that feels like you.

What You Get

Strategy Sessions

We walk through each part of your process together: inquiry, onboarding, working together, offboarding, and everything in between.

Your Custom Map

You’ll receive a written roadmap with detailed steps, decision points, communication tips, and tool recommendations that fit you—not just “what everyone else uses.”

8 Weeks of Voxer Support

So you’re never left thinking, “Wait, what do I do next?” You can reach out with questions, get clarity, or talk through tweaks as you bring it to life.

Thoughtful Questions That Change Everything

My process is rooted in asking the right questions—like:

  • Where do you always feel drained in your process?

  • What do you wish clients just knew?

  • What’s the step you always forget or avoid?

These unlock the answers you already have—and help us make strategic shifts that change how your business feels to run.

What You Don’t Get

🚫 No tech setup
🚫 No SOPs or workflow automations
🚫 No “just do it my way” advice

This is strategy-only.

You bring your vision—I help you map it out.

Then you take the plan and run with it (on your terms, in your time).

Modern workspace with a laptop displaying graphs, a desktop monitor showing a scenic wallpaper, a potted plant, a water bottle, a desk lamp, and a mouse on a wooden desk.

Is This You?

✔ You’re a creative solopreneur (designer, coach, strategist, consultant, etc.)
✔ You’ve outgrown the “winging it” phase
✔ You want your business to feel more spacious and less like a pile of post-its
✔ You don’t want a one-size-fits-all process—you want a thoughtful one
✔ You’re curious, values-driven, and allergic to hustle culture

Investment: $3,000

Payment plans available (up to 6 months)

Want to Know What It’s Really Like?

Check out these case studies from past clients who turned chaos into clarity:

TL;DR?

You don’t need a new tool.

You need a clear path that feels like you.

Lead to Love gives you the clarity, structure, and support to design a process that makes running your business smoother, lighter, and more intentional—without burning out or trying to become a systems robot.

Ready to ditch the duct tape and create a flow that works?

 FAQs

  • Great. We’ll refine and optimize what’s working, fill in the gaps, and make sure the whole thing actually flows.

  • Sorta. We build your client journey first, then decide what tools best support it.

    With Lead to Love: Build + Guide, I will implement in the following platforms: ClickUp, Trello, Asana, HoneyBook, Airtable, Flodesk, and Kit.

  • You can split the investment into up to 6 month.

  • Due to the nature of the work and my time commitment, refunds aren’t available. You’ll have full clarity before we start.

Ready to Build a Better Client Journey?

Apply now, and I’ll review your application personally. If it’s a fit, you’ll hear from me within 48 business hours.